How to Change (or Transfer) the Reviewer

This article explains how to transfer viewing rights to another reviewer, such as a landlord, before or after an applicant applies with Apply Now. It is important to note that Apply Now allows only one reviewer to access the application and reports simultaneously. 

How to Change (or Transfer) the Reviewer

To transfer viewing rights to another reviewer, complete the following steps:

  1. Click the “Applications” tab from the main menu bar.
  2. Click on the desired listing and select the application you need to change the reviewer for. 
  3. Click the “Change Reviewer” button.A user on the 'Applications' tab highlighting the 'Change Reviewer' button
  4. A popup will appear listing critical details about the change reviewer process and what to expect. To acknowledge the process, check the “Checkbox” and click the “Continue” button. A user on the popup that generates after clicking the 'Change Reviewer' button. The popup lists the process the user can except to occur and includes a button to continue
  5. Type in the new reviewer’s email address and click the “Initiate Transfer Process” button.A user who being prompted to enter and confirm their email address to change the reviewer of an application
  6. Once the new reviewer has accepted the role, the applicant will receive an email prompting them to resubmit the application. The applicant must resubmit their application to authorize the reviewer to review the reports. 
  7. Once the applicant has resubmitted their application, the new reviewer can view it and the results.

Once you click “Submit”, you will immediately remove your ability to review the reports. The Fair Credit Reporting Act (FCRA) requires only property owners or authorized designees to review credit reports. The change reviewer process cannot be reversed once it is initiated. 

Frequently Asked Questions

Can I have more than one reviewer for an application simultaneously?

No. Apply Now allows only one reviewer to access the application and reports simultaneously. 

Can the change reviewer process be reversed?

No. Once the process is initiated, it cannot be reversed. 

Can I update an incorrectly entered email address?

No. The applicant must resubmit the application and include the correct “Property Contact” information. To initiate an application, refer to this help article.

Can Rental Beast email me the application and screening report?

No. Per the FCRA, which protects the applicant's data, a Rental Beast employee cannot email the report.

Can Rental Beast Customer Support make any of these changes?

No. The FCRA requires that only authorized reviewers have access to an applicant’s data. As such, Rental Beast employees are not permitted to make these changes. If errors are made and you lose access to the application, the entire process must be redone.

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